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Prof. Dr. Ruediger Zarnekow

Lupe

Prof. Dr. Ruediger Zarnekow holds the Chair for Information and Communication Management at the Berlin Institute of Technology. His research focuses on the areas of Strategic IT Management, Electronic Business, Telecommunications Management and Business Models for the ICT industry. Previously, he worked at the Institute of Information Management at the University of St. Gallen, Switzerland, where he lead the competence center “Industrialization of Information Management”. Prof. Zarnekow has been working as a consultant in the area of IT management for many years. He is a cofounder of IT Management Partner St. Gallen AG: As an author he has published various books and research articles.

Curriculum Vitae

  • In 2013 awarded "TUB Entrepreneurship Supporter des Jahres" for extraordinarily engagement in the field entrepreunership
  • Currently holds the Chair for Information and Communication Management at the Berlin Institute of Technology
  • Research focus on IT Management (Organization, Business Processes, Sourcing, Cost-Benefit-Analysis, Controlling), Business Models, Telecommunications Management, Slectronic Business.
  • From 2001 through 2006 Assistant Professor at the University of St. Gallen, Switzerland, and project manager of the competence center “Industrialised IT Management” in cooperation with Deutsche Telekom, Deutsche Bank, Deutsche Bahn, Bayer Business Services, Swisscom IT Services, Syskoplan.
  • PhD at University of Freiberg, MSc in Advanced Software Technologies at the University of Wolverhampton, Diploma in Computer Science (Dipl.-Inf.) at the European Business School, Oestrich Winkel.
  • Co-author of a study on “Quality of Service Internet Business Models” prepared on behalf of 6 European Telecommunication Carriers.
  • Author/Co-author of 10 books and more than 70 research publications
  • 15 years of consulting and industry experience in the areas of strategic IT management, ICT business models, Electronic Business and IT service management.
  • Since 2008 co-founder and partner of IT Management Partner St. Gallen AG.
  • From 1999 through 2006 Managing Partner of ITMC Informatik Technologie Management Consulting GmbH, Essen.
  • Business Angel and Mentor for various Start-up Companies in the high-tech sector
  • Previously worked for T-Systems Multimedia Solutions, Accenture, University of Essen, University of Freiberg.

Publications

Brenner, Walter and Zarnekow, Rüdiger (2001). E-Procurement: Potentiale, Einsatzfelder und Entwicklungstrends. Management-Handbuch Electronic Commerce. Vahlen, 487-502.


Brenner, Walter and Zarnekow, Rüdiger (1999). Innovative Ansätze zur digitalen Bereitstellung multimedialer Inhalte. Medienunternehmen im digitalen Zeitalter: Neue Technologien, neue Märkte, neue Geschäftsansätze. Gabler, 33-50.


Zarnekow, Rüdiger and Brenner, Walter and Dous, Malte (2008). Geschäftsmodelle für die Umsetzung Quality-of-Service im Breitband-Internet. Multikonferenz Wirtschaftsinformatik (MKWI08)


Brenner, Walter and Zarnekow, Rüdiger and Kruse, Jörn and Dous, Malte (2007). Qualität im Internet: Technische und wirtschaftliche Entwicklungsperspektiven.


Zarnekow, Rüdiger and Brenner, Walter and Dous, Malte (2007). Quality of Service Business Models for the Boradband Internet. 18th European Regional Conference of the International Telecommunications Society


Brenner, Walter and Zarnekow, Rüdiger and Pörtig, Fritz (2003). Entwicklungstendenzen im Informationsmanagement. Business Engineering. Springer, 147-168.


Zarnekow, Rüdiger and Brenner, Walter and Grohmann, Helmut (2004). Informationsmanagement: Konzepte und Strategien für die Praxis. dpunkt.


Brenner, Walter and Zarnekow, Rüdiger and Wittig, Hartmut (1998). Intelligente Softwareagenten. Springer.


Brenner, Walter and Zarnekow, Rüdiger and Wittig, Hartmut (1998). Intelligent Software Agents. Springer.


Zarnekow, Rüdiger and Brenner, Walter and Koch, Gottfried (2001). Informationstechnische Herausforderungen bei der Umsetzung unternehmensübergreifender Geschäftsprozesse am Beispiel der Versicherungswirtschaft. 5. Internationale Tagung Wirtschaftsinformatik (WI01)


Zarnekow, Rüdiger and Brenner, Walter and Pilgram, Uwe (2006). Integrated Information Management: Applying Successful Industrial Concepts in IT. Springer.


Burkhardt, T. and Zarnekow, Rüdiger (1999). Der Einsatz elektronischer Agenten zur Systemoptimierung am Beispiel absenderinitiierter Bezahlsysteme. Bezahlsysteme im Internet. Fritz Knapp, 248-266.


Zarnekow, Rüdiger and Brenner, Walter and Pilgram, Uwe (2005). Integriertes Informationsmanagement: Strategien und Lösungen für das Management von IT-Dienstleistungen. Springer.


Cater-Steel, A. and Zarnekow, Rüdiger and Wulf, Jochen (2011). IT Servide Management in the Academic Curriculum - Comparing an Australian and German Experience. Proc. of 15th Pacific Asia Conference on Information Systems (PACIS 2011)


Zarnekow, Rüdiger and Hochstein, Axel and Brenner, Walter (2006). ITIL im SAP Solution Manager. SAP Solution Manager. Galileo.


Drenkelfort, Gregor and Pröhl, Thorsten and Koray, Erek and Frank, Behrendt and Rüdiger Zarnekow (2013). Energiemonitoring im IKT-Umfeld - Standards und Trends. Proceedings 15. Tagung der Fachgruppe Betriebliche Umweltinformationssysteme (5. BUIS Tage), Oldenburg, 24. April 2013 - 26. April 2013


Zarnekow, Rüdiger and Hochstein, Axel and Brenner, Walter (2005). Service-orientiertes IT-Management: Best Practices und Praxisbeispiele. Springer.


Zarnekow, Rüdiger and Labes, Stine (2014). Geschäftsmodelle im Cloud Computing. Wirtschaftsinformatik in Wissenschaft und Praxis (Festschrift für Hubert Österle). Walter Brenner, Thomas Hess; Springer Verlag Berlin Heidelberg, 179-190.


Zarnekow, Rüdiger and Meyer, A. and Wittig, Hartmut (1996). Agent Standardization Issues in Electronic Commerce Systems. Foundation on Intelligent Physical Agents Opening Forum (FIPA96)


Erek, Koray and Löser, Fabian and Schmidt, Nils-Holger and Zarnekow, Rüdiger and Kolbe, Lutz M. (2011). Green IT Strategies: A Case Study-Based Framework for Aligning Green IT with Competitive Environmental Strategies. Proceedings of the 15th Pacific Asia Conference on Information Systems (PACIS), Brisbane 7 - 11 July 2011


Erek, Koray and Löser, Fabian and Zarnekow, Rüdiger (2013). Nachhaltigkeit in IT-Organisationen - Ein Forschungsrahmen für das Nachhaltige Informationsmanagement. Proceedings of the 11th International Conference on Wirtschaftsinformatik (WI 2013). Merkur Druck- & Kopierzentrum GmbH & Co. KG, 1099-1114.


Zarnekow, Rüdiger and Wulf, Jochen and Brenner, Walter and Sidler, Andreas (2008). Enabling Services: A New Business Perspective in Telecommunications. 17th Biennial Conference of the International Telecommunications Society (ITS08)


Erek, Koray and Schmidt, Nils-Holger and Zarnekow, Rüdiger and Kolbe, Lutz (2009). Nachhaltiges Informationsmanagement - Strategische Optionen und Vorgehensmodell zur Umsetzung. INFORMATIK 2009, Workshop: Informatik und Nachhaltigkeitsmanagement, 39. Jahrestagung der Gesellschaft für Informatik e.V. (GI), GI-Edition - Lecture Notes in Informatics (LNI), 2009


Erek, Koray and Schmidt, Nils-Holger and Zarnekow, Rüdiger and Kolbe, Lutz (2009). Sustainability in Information Systems: Assessment of Current Practices in IS Organizations. 15th Americas Conference on Information Systems (AMCIS2009)


Erek, Koray and Schmidt, N.-H. and Zarnekow, Rüdiger and Kolbe, L. M. (2010). Management Instruments for Sustainable Information Systems Management. Corporate Environmental Management Information Systems: Advancements and Trends. IGI Global Publishing, 253-270.


Erek, Koray and Zarnekow, Rüdiger (2008). Managementansätze für nachhaltiges Informationsmanagement. Wissens- und Informationsmanagement. Gabler, pp. 413-438.


Ermakova, Tatiana and Fabian, B. and Kelkel, S. and Wolff, T. and Zarnekow, R. (2015). Antecedents of Health Information Privacy Concerns.. Proceedings of the 5th International Conference on Current and Future Trends of Information and Communication Technologies in Healthcare (ICTH, Berlin, Germany)


Ermakova, Tatiana and Fabian, B. and Zarnekow, Rüdiger (2014). Acceptance of Health Clouds – A Privacy Calculus Perspective. Proceedings of the European Conference on Information Systems (ECIS, Tel Aviv, Israel)


Ermakova, Tatiana and Fabian, B. and Zarnekow, Rüdiger (2013). Security and Privacy System Requirements for Adopting Cloud Computing in Healthcare Data Sharing Scenarios. Proceedings of the Americas Conference on Information Systems (AMCIS, Chicago, Illinois, USA)


Ermakova, Tatiana and Huenges, J. and Erek, Koray and Zarnekow, Rüdiger (2013). Cloud Computing in Healthcare – A Literature Review on Current State of Research. Proceedings of the Americas Conference on Information Systems (AMCIS, Chicago, Illinois, USA)


Ermakova, Tatiana and Preuße, S. and Weimann, P. and Zarnekow, Rüdiger (2013). Reduzierung von Schwachstellen in Prozessen der Krankenhauseinrichtungen durch cloud-basierte Lösungen am Beispiel der Patientenversorgung. Informatik 2013 - Workshop „Datenmanagement und Interoperabilität im Gesundheitswesen"


Fröschle, -P H. and Zarnekow, Rüdiger (2008). Wertorientiertes IT-Servicemanagement. dpunkt.


Grimm, Daniel and Erek, Koray and Wilkens, Marc and Zarnekow, Rüdiger (2012). Towards a Production-related Carbon Footprint of IT-Services (CFIS). Electronic Goes Green (EGG´12), Berlin


Grimm, Daniel and Erek, Koray and Zarnekow, Rüdiger (2013). Carbon Footprint of IT-Services – A comparative Study of Energy Consumption for Offline and Online Storage Usage. Proceedings of the Nineteenth Americas Conference on Information Systems (AMCIS), 15-17.


Grimm, Daniel and Löser, Fabian and Erek, Koray and Zarnekow, Rüdiger (2012). Evaluation von Performance Measurement Systemen zur Konzeption eines geschäftsprozessorientierten Management-Cockpits für IKT-Energieeffizienz. Informatik 2012 - Workshop Informatik und Nachhaltigkeitsmanagement, Braunschweig


Grimm, Daniel and Weiss, D. and Erek, Koray and Zarnekow, Rüdiger (2014). Product Carbon Footprint and Life Cycle Assessment of ICT – Literature Review and State of the Art. Proceedings of the 48th Hawaii International Conference on System Sciences (HICSS), 6-9.


Hahn, Christopher and Labes, Stine and Zarnekow, Rüdiger (2014). Classification Framework for Analyzing Business Models of E-Marketplaces. MKWI 2014 – Multikonferenz Wirtschaftsinformatik


Hahn, Christopher and Röher, Dennis and Zarnekow, Rüdiger (2015). A value proposition oriented typology of electronic marketplaces for B2B SaaS applications. in: e-Business and eCommerce (SIGeBIZ), Americas Conference on Information Systems (AMCIS 2015)


Hahn, Christopher and Repschläger, Jonas and Erek, Koray and Zarnekow, Rüdiger (2013). An Exploratory Study on Cloud Strategies. 19th Americas Conference on Information Systems (AMCIS), Chicago


Hanner, Nicolai and Erek, Koray and Zarnekow, Rüdiger (2014). Literaturübersicht: Geschäftsmodellkomponenten in der Computer- und Videospieleindustrie. Proceedings of the Multikonferenz Wirtschaftsinformatik, Paderborn


Hanner, Nicolai and Ermakova, Tatiana and Repschläger, Jonas and Zarnekow, Rüdiger (2014). Designing a Business Model for a Cloud Marketplace for Healthcare. Trusted Cloud Computing. Springer-Verlag (Accepted).


Hanner, Nicolai and Heppner, K. and Zarnekow, Rüdiger (2015). Counting Customers in Mobile Business – The Case of Free To Play. Proceedings of the 19th Pacific Asia Conference on Information Systems (PACIS), Singapore


Hanner, Nicolai and Zarnekow, Rüdiger (2015). Purchasing Behavior in Free to Play Games: Concepts and Empirical Validation. Proceedings of the 48th Hawaii International Conference on System Sciences (HICSS), Hawaii


Labes, Stine and Hanner, Nicolai and Zarnekow, Rüdiger (2015). Success Factors of Cloud Business Models. Proceedings of the European Conference on Information Systems (ECIS), Muenster, Germany


Hanner, Nicolai and Pröhl, Thorsten and Zarnekow, Rüdiger (2014). Smarter Games durch Big Data Analysen: Potentiale und Handlungsfelder. Proceedings of the Informatik, Stuttgart (Accepted)


Hau, Thorsten and Wulf, Jochen and Zarnekow, Rüdiger and Brenner, Walter (2009). Economics of Quality of Service. 9. Internationale Tagung Wirtschaftsinformatik


Hau, Thorsten and Wulf, Jochen and Zarnekow, Rüdiger and Brenner, Walter (2008). Economics of Quality-of-Service. 19th European Regional Conference of the International Telecommunications Society


Hochstein, Axel and Zarnekow, Rüdiger (2004). Managing IT Service Quality as Perceived by the Customer: The Service-oriented IT Servqual. 15th Biennial Conference of the International Telecommunications Society (ITS04)


Hochstein, Axel and Zarnekow, Rüdiger and Brenner, Walter (2005). Evaluation of Service-oriented IT Management in Practice. 2nd IEEE Conference on Service Systems and Service Management (ICSSSM05)


Hochstein, Axel and Zarnekow, Rüdiger and Brenner, Walter (2005). ITIL as Common Practice Reference Model for IT Service Management: Formal Assessment and Implications for Practice. IEEE International Conference on E-Technology, E-Commerce and E-Service (EEE-05)


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Prof. Dr. Ruediger Zarnekow
Berlin Institute of Technology
Chair for Information and Communication Management
sec. H93
Strasse des 17. Juni 135
10623 Berlin / Germany
+49 (0)30 314 78700
+49 (0)30 314 78702

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