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Prof. Dr. Ruediger Zarnekow

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Prof. Dr. Ruediger Zarnekow holds the Chair for Information and Communication Management at the Berlin Institute of Technology. His research focuses on the areas of Strategic IT Management, Electronic Business, Telecommunications Management and Business Models for the ICT industry. Previously, he worked at the Institute of Information Management at the University of St. Gallen, Switzerland, where he lead the competence center “Industrialization of Information Management”. Prof. Zarnekow has been working as a consultant in the area of IT management for many years. He is a cofounder of IT Management Partner St. Gallen AG: As an author he has published various books and research articles.

Curriculum Vitae

  • In 2013 awarded "TUB Entrepreneurship Supporter des Jahres" for extraordinarily engagement in the field entrepreunership
  • Currently holds the Chair for Information and Communication Management at the Berlin Institute of Technology
  • Research focus on IT Management (Organization, Business Processes, Sourcing, Cost-Benefit-Analysis, Controlling), Business Models, Telecommunications Management, Slectronic Business.
  • From 2001 through 2006 Assistant Professor at the University of St. Gallen, Switzerland, and project manager of the competence center “Industrialised IT Management” in cooperation with Deutsche Telekom, Deutsche Bank, Deutsche Bahn, Bayer Business Services, Swisscom IT Services, Syskoplan.
  • PhD at University of Freiberg, MSc in Advanced Software Technologies at the University of Wolverhampton, Diploma in Computer Science (Dipl.-Inf.) at the European Business School, Oestrich Winkel.
  • Co-author of a study on “Quality of Service Internet Business Models” prepared on behalf of 6 European Telecommunication Carriers.
  • Author/Co-author of 10 books and more than 70 research publications
  • 15 years of consulting and industry experience in the areas of strategic IT management, ICT business models, Electronic Business and IT service management.
  • Since 2008 co-founder and partner of IT Management Partner St. Gallen AG.
  • From 1999 through 2006 Managing Partner of ITMC Informatik Technologie Management Consulting GmbH, Essen.
  • Business Angel and Mentor for various Start-up Companies in the high-tech sector
  • Previously worked for T-Systems Multimedia Solutions, Accenture, University of Essen, University of Freiberg.

Publications

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Limbach, Felix and Wulf, Jochen and Zarnekow, Rüdiger and Düser, M. (2011). Revenue distribution in a quality-centric internet interconnection market. Proceedings of the 17th Americas Conference on Information Systems (AMCIS 2011, Detroit, USA)


Limbach, Felix and Zarnekow, Rüdiger (2014). Kooperative Bereitstellung von Next Generation Access Netzen – Hinweise aus dem deutschen Breitbandmarkt. Proceedings of the Multikonferenz Wirtschaftsinformatik, Paderborn (Accepted)


Limbach, Felix and Zarnekow, Rüdiger and Düser, Michael (2013). Cooperative private Next-Generation Access deployment – A relational view. Proceedings of the 46th Hawaii International Conference on System Sciences (HICSS), 1444 - 1453.


Löser, Fabian and Erek, Koray and Schmidt, Nils-Holger and Zarnekow, Rüdiger and Kolbe, Lutz M. (2011). Aligning Green IT with Environmental Strategies: Development of a Conceptual Framework that Leverages Sustainability and Firm Competitiveness. Proceedings of the Seventeenth Americas Conference on Information Systems (AMCIS), Detroit, Michigan August 4th-7th 2011


Löser, Fabian and Erek, Koray and Zarnekow, Rüdiger (2012). Green IT Strategies: A Conceptual Framework for the Alignment of Information Technology and Corporate Sustainability Strategy. Ordóñez de Pablos, P. (editor) Green Technologies and Business Practices: An IT Approach, Information Science Reference, IGI Global, 58-95.


Löser, Fabian and Erek, Koray and Zarnekow, Rüdiger (2012). Towards a Typology of Green IS Strategies: Insights from Case Study Research. Proceedings of the 33rd International Conference on Information Systems (ICIS), Orlando, Florida


Löser, Fabian and Erek, Koray and Zarnekow, Rüdiger (2011). Generische Green-IT-Strategien - Entwicklung eines konzeptionellen Rahmenwerks für strategisches Alignment. Informatik 2011


Löser, Fabian and Erek, Koray and Zarnekow, Rüdiger and Limbach, Felix (2013). Shared Domain Knowledge in Strategic Green IS Alignment: An Analysis from the Knowledge-Based View. Proceedings of the 46th Hawaii International Conference on System Sciences (HICSS), 3515-3524.


Löser, Fabian and Grimm, Daniel and Erek, Koray and Zarnekow, Rüdiger (2012). Information and Communication Technologies for Sustainable Manufacturing: Evaluating the Capabilities of ICT with a Sustainability Balanced Scorecard. Proceedings of the 10th Global Conference in Sustainable Manufacturing, Istanbul, Turkey, 429-434.


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Matallaoui, Amir and Hanner, Nicolai and Zarnekow, Rüdiger (2016). Introduction to Gamification: Foundation and Underlying Theories. Gamification - Using Game Elements in Serious Contexts (Sammelband). Springer, 3-18.


Matallaoui, Amir and Koivisto, Jonna and Hamari, Juho and Zarnekow, Rüdiger (2017). How effective is “exergamification”? A systematic review on the effectiveness of gamification features in exergames. Proceedings of the 50th Annual Hawaii International Conference on System Sciences (HICSS)


Meyer, M. and Zarnekow, Rüdiger and Kolbe, Lutz (2003). IT-Governance: Begriff, Status Quo und Bedeutung. Wirtschaftsinformatik, 445-448.


Möller, Björn and Erek, Koray and Löser, Fabian and Zarnekow, Rüdiger (2013). How Sustainable is COBIT 5? Insights from Theoretical Analysis and Empirical Survey Data. Proceedings of the 19th Americas Conference on Information Systems (AMCIS 2013), 1-9.


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Nitzschke, Volker and Zarnekow, Rüdiger (2009). Herausforderung IT-Service-Management: Erfolgsfaktoren bei IT-Infrastruktur-Library-Projekten. Controller Magazin, 40-43.


Nitzschke, V. and Zarnekow, Rüdiger (2008). Erfolgsfaktoren bei ITIL Projekten. TeleTalk, 42-43.


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Opitz, Nicky and Erek, Koray and Langkau, Tobias F. and Kolbe, Lutz and Zarnekow, Rüdiger (2012). Kick-starting Green Business Process Management – Suitable Modeling Languages and Key Processes for Green Performance Measurement. Proceedings of the Eighteenth Americas Conference on Information Systems, Seattle, Washington, August 9-12, 2012


Opitz, Nicky and Thies, Florian and Erek, Koray and Kolbe, Lutz M. and Zarnekow, Rüdiger (2013). Kennzahlenbasierte Erfolgsmessung von Green IT-Maßnahmen – Eine empirische Analyse zum aktuellen Stand in Forschung und Praxis. Proceedings of the 11th International Conference on Wirtschaftsinformatik (WI 2013). Merkur Druck- & Kopierzentrum GmbH & Co. KG, 1115-1129.


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Pannicke, Danny and Erek, Koray and Zarnekow, Rüdiger (2011). Loyalität als Determinante des Benutzerverhaltens in sozialen Netzwerkdiensten. Virtual Enterprises, Communities & Social Networks – Workshop GeNeMe’11, TU Dresden, 07./08.09.2011, 185-197.


Pannicke, Danny and Hahne, M. and Neubauer, N. and Ochab, B. and Lieb, R. and Meister, M. and Rammert, W. and Obermayer, K. and Zarnekow, Rüdiger (2010). Akzeptanzfähigkeit von Tagging-Systemen in benutzergenerierten virtuellen Welten. Multikonferenz Wirtschaftsinformatik 2010. Universitätsverlag Göttingen, 239 - 240.


Pannicke, Danny and Pröhl, Thorsten and Ukrow, Till and Rüdiger, Zarnekow (2013). Der hedonistische Aspekt sozialer Netzwerkdienste am Beispiel Facebook. Informatik 2013 - Workshop „Virtuelle Welten und Gamification"


Pannicke, Danny and Repschläger, Jonas and Zarnekow, Rüdiger (2011). Business Opportunities in Social Virtual Worlds. Business, Technological and Social Dimensions of Computer Games: Multidisciplinary Developments. IGI Global.


Pannicke, Danny and Repschläger, Jonas and Zarnekow, Rüdiger (2010). Entrepreneurship in sozialen virtuellen Welten. Informatik 2010: Service Science – Neue Perspektiven für die Informatik. Klaus-Peter Fähnrich and Bogdan Franczyk.


Pannicke, Danny and Zarnekow, Rüdiger (2012). Postadoption virtueller Welten am Beispiel „World of Warcraft“. Proc. of Multikonferenz Wirtschaftsinformatik (MKWI 2012)


Pannicke, Danny and Zarnekow, Rüdiger (2011). Postadoption von Social Games – Eine empirische Studie. Beitrag auf der Informatik 2011


Pannicke, Danny and Zarnekow, Rüdiger (2009). Virtuelle Welten. Wirtschaftsinformatik, 215-219.


Pannicke, Danny and Zarnekow, Rüdiger (2009). Virtual Worlds. Business & Information Systems Engineering, 185-188.


Pannicke, Danny and Zarnekow, Rüdiger (2009). Geschäftsmodelle in virtuellen Welten am Beispiel Second Life. HMD – Praxis der Wirtschaftsinform, 105-113.


Pannicke, Danny and Zarnekow, Rüdiger and Coskuner, Büsra (2010). Akzeptanz sozialer virtueller Welten – Eine empirische Studie am Beispiel Second Life. Workshop GeNeMe’10: Virtual Enterprises, Communities & Social Networks. Meißner, K. and Engelien, M..


Pannicke, Danny and Zarnekow, Rüdiger and Müller, Sebastian (2010). Post-Adoptionsverhalten im Kontext virtueller Welten. Informatik 2010: Service Science – Neue Perspektiven für die Informatik, 619-624.


Pannicke, Danny and Zarnekow, Rüdiger and Müller, Sebastian (2011). Relativer Vorteil im Unterhaltungserleben virtueller Welten – Eine empirische Analyse am Beispiel „World of Warcraft“. i-com, 49 - 57.


Pannicke, Danny and Zarnekow, Rüdiger and Pröhl, Thorsten (2014). Reichlich Potenzial. Kommune21 – E-Government, Internet und Informationstechnik, 20-21.


Pannicke, Danny and Zarnekow, Rüdiger and Steinberg, Florian (2013). Wahrgenommener Wert sozialer Netzwerkdienste aus Sicht der Benutzer. Proceedings of the 11th International Conference on Wirtschaftsinformatik (WI 2013). Merkur Druck- & Kopierzentrum GmbH & Co. KG, 609-626.


Pröhl, Thorsten and Zarnekow, Rüdiger (2019). Die kurze Geschichte des IT-Servicemanagement: Themen und Fragestellungen im Wandel der Zeit. HMD Praxis der Wirtschaftsinformatik. Springer Fachmedien Wiesbaden, 277-288.


Pröhl, Thorsten and Zarnekow, Rüdiger (2019). Agilität bei der Einführung von IT-Servicemanagement: Lösung klassischer Herausforderungen mit agilen Methoden. HMD Praxis der Wirtschaftsinformatik. Springer Fachmedien Wiesbaden, 301-317.


Pröhl, Thorsten and Erek, Koray and Limbach, Felix and Zarnekow, Rüdiger (2013). Topics and Applied Theories in IT Service Management. Proceedings of the 46th Annual Hawaii International Conference on System Sciences [01/07-10/2013]. Computer Society Press, 1367-1375.


Pröhl, Thorsten and Langkau, T. F. and Erek, Koray and Kolbe, Lutz M. and Zarnekow, Rüdiger (2013). IT Service Management within the IS Curriculum: Comparing Two German Experiences. Proceedings of the Nineteenth Americas Conference on Information Systems (AMCIS; Chicago, Illinois, August 15-17)


Pröhl, Thorsten and Repschläger, Jonas and Erek, Koray and Zarnekow, Rüdiger (2012). IT-Servicemanagement im Cloud Computing. HMD - Praxis der Wirtschaftsinformatik, 6-14.


Pröhl, Thorsten and Zarnekow, Rüdiger (2014). Towards real-time IT service management systems: In-situ an analysis of events and incidents using SAP HANA. HPI Future SOC lab: Proceedings 2013


Pröhl, Thorsten and Zarnekow, Rüdiger (2016). Cloud Service Management und Analytics: Nutzung von Business Intelligence Technologien für das Service Management von Cloud Computing Diensten. In: Fasel, D./ Meier, A.: Big Data – Grundlagen, Systeme und Nutzungspotenziale. Springer Verlag


Pröhl, Thorsten and Zarnekow, Rüdiger (2016). Preisvorteile durch frei konfigurierbare Instanzen im Rahmen des Cloud Computing. Research Papers in Information Systems Management


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Repschläger, Jonas and Zarnekow Rüdiger and Meinhardt, Nils and Röder, Christoph and Pröhl, Thorsten (2015). Studie: Vertrauen in der Share Economy. Universitätsverlag der TU Berlin


Repschläger, Jonas and Erek, Koray and Wilkens, Marc and Pannicke, Danny and Zarnekow, Rüdiger (2011). Konzeption einer Community Cloud für eine ressourceneffiziente IT-Leistungserstellung. Informatik 2011 - Workshop Informatik und Nachhaltigkeitsmanagement


Repschläger, Jonas and Erek, Koray and Zarnekow, Rüdiger (2013). Cloud Computing Adoption: An Empirical Study of Customer Preferences among Start-Up Companies. Electronic Markets - The International Journal on Networked Business: Electronic Markets and the Future Internet: from Clouds to Semantics, Springer, 2013,


Repschläger, Jonas and Hahn, Christopher and Zarnekow Rüdiger (2012). Studie: Handlungsfelder im Cloud Computing. Research Papers in Information Systems Management


Repschläger, Jonas and Hahn, C and Zarnekow, Rüdiger (2012). Handlungsfelder im Cloud Computing - Relevanz und Reifegrade des Cloud Computings in typischen Prozessphasen. Research Papers in Information Systems Management


Repschläger, Jonas and Pannicke, Danny and Zarnekow, Rüdiger (2010). Cloud Computing: Definitionen, Geschäftsmodelle und Entwicklungspotenziale. HMD - Theorie und Praxis der Wirtschaftsinformatik, ?.


Repschläger, Jonas and Pröhl, Thorsten and Zarnekow, Rüdiger (2013). Cloud service management decision support - An application of AHP for provider selection of a cloud based IT service management system. Intelligent Decision Technologies (IDT) Journal, Special Issue in: "IT Service Management and Engineering: an Intelligent Deicision.making Support Systems Approach", ISSN, 1872-4981.


Repschläger, Jonas and Wind, S. and Zarnekow, Rüdiger (2011). Klassifikationsrahmen für die Anbieterauswahl in der Cloud. Informatik 2011 - IOS 2.0 - Neue Aspekte der zwischenbetrieblichen Integration durch Enterprise 2.0


Repschläger, Jonas and Wind, S. and Zarnekow, Rüdiger and Turowski, K. (2013). Decision Model for Selecting A Cloud Provider: A Study of Service Model decision priorities. 19th Americas Conference on Information Systems (AMCIS), Chicago


Repschläger, Jonas and Wind, Stefan and Zarnekow, Rüdiger and Turowski, Klaus (2012). A Reference Guide to Cloud Computing Dimensions: Infrastructure as a Service Classification Framework. 45th Hawaii International Conference on System Sciences (HICSS-45)


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Contact

Prof. Dr. Ruediger Zarnekow
Berlin Institute of Technology
Chair for Information and Communication Management
sec. H93
Strasse des 17. Juni 135
10623 Berlin / Germany
+49 (0)30 314 78700
+49 (0)30 314 78702

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