Master of Information Engineering and Management at the Universität Karlsruhe (TH) majoring in information management, information systems, e-finance and operations research. Thesis: "Semantic Web Services in an Enterprise Service-Oriented Architecture"

• since 2012: Project Manager & Lecturer, University of St. Gallen
• 2007 - 2012: Research scientist at the chair of information and communication management at TU Berlin (Prof. Dr. Rüdiger Zarnekow)
• Industry projects in the field of telecommunications (network operator business models and strategies)
• 2004-2006: Various internships in consulting, software development und IT service providing in Germany and abroad

• Quality in the Internet
• Quality of Service, Quality of Experience
• Content Distribution Business Models (Content Delivery Networks, P2P Distribution)
• Business Models in Telecommunications
• Telecommunication Economics
• IT Service Management
• Service Science, Engineering and Management